The vast majority of bomb threats are false alarms and are meant only to disturb or disrupt the normal work of a person or company. However, at no time should any call be regarded as just another false alarm. When a call is received, there are several things to do:
- Remain calm. If this is a real bomb threat, usually the reason the perpetrator has called is because he has changed his mind and wants the bomb to be neutralized.
- Keep the caller on the line as long as possible. Ask the caller to repeat the message.
- Obtain as much specific information from the caller as possible:
- Location of the bomb.
- Time of detonation.
- Outside appearance or description of the bomb.
- Reason for planting the bomb.
- Caller’s name.
- Any information which might give clues to anything above.
The factor which most affects the careful handling of a telephone bomb threat is the person who receives the call. A bomb threat may be received by anyone and not necessarily by those who are best equipped to handle it. For example, a call may be received by:
In all cases, the Property Management Office should be notified as soon as possible. Additional directives will be provided by the Retail Property Management Office.
Outlined below are guidelines that will help us to become more alert to potential problems and knowledgeable in our immediate response. Bombs represent 50% of all terrorist incidents because they supply the variety and violence necessary to attract media coverage.
Threatening or harassing phone calls can be traced by hanging up and pressing *57. Police urge anyone who receives a bomb threat to use the Call Trace Service. Here’s how it works:
NOTE: There is a charge for each trace.
MAIL BOMB PROCEDURES
Mail bombs have been employed against individuals and organizations for purposes of revenge, extortion, and terrorism.
Consider the following when examining mail; the physical appearance of a mail bomb is limited only by the imagination of the bomber. However, mail bombs have exhibited unique characteristics that should be helpful in identifying a suspect item.